[PDF.58fj] Defensive Design for the Web: How to improve error messages, help, forms, and other crisis points

Defensive Design for the Web: How to improve error messages, help, forms, and other crisis points

[PDF.oo77] Defensive Design for the Web: How to improve error messages, help, forms, and other crisis points

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 | #1064477 in Books |  New Riders |  2004-03-12 | Original language:English | PDF # 1 |  9.04 x.57 x7.03l,.91 | File type: PDF | 264 pages

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||19 of 19 people found the following review helpful.| Grade-A Advice in a Grade-C Package|By Customer|As the makers of the highly-regarded Basecamp, Backpack and Ta-da List, the crew at 37Signals certainly have the credibility to write a book on web usability design. While you won't find any earth-shattering new concepts here, you'll get a lot of common-sense guidelines that a surprising number of sites don't follow.
About the Author||Chicago-based 37signals (www.37signals.com) is a team of web design and usability specialists dedicated to simple, and usable, customer-focused design. 37signals popularized the concept of contingency/defensive design in various articles

Let's admit it: Things will go wrong online. No matter how carefully you design a site, no matter how much testing you do, customers still encounter problems. So how do you handle these inevitable breakdowns? With defensive design. In this book, the experts at 37signals (whose clients include Microsoft, Qwest, Monster.com, and Clear Channel) will show you how.

Defensive design is like defensive driving brought to the Web. The same way drivers must always be...

You can specify the type of files you want, for your device.Defensive Design for the Web: How to improve error messages, help, forms, and other crisis points   |  Matthew Linderman, Jason Fried. I was recommended this book by a dear friend of mine.

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